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2010 NISSAN ELGRAND E51-3*****
Tom, The Netherlands. August, 2025
Carvector helped me get my dream car from Japan to The Netherlands! It started with a thorough search on the auction with the help of Kosta to find a car that fitted my demands. The first few bids unfortunately were close calls but after some tries we finally won a bidding! Kosta sent me multiple listings every few days from which I could choose to bid on. He was very good at spotting problems or potential problems on auction sheets and probably saved me from buying a disaster. He was truly a massive help! From the moment I won the auction I came into contact with Christine who is the logistics manager at Carvector. Christine was very nice and helpful. The whole buying a car in Japan was really exciting but also very new for me so I had a lot of question but no matter the question, Christine answered all of them without any problem. She informed me every day about where the car was and when it would be loaded on a ship. She updated me with photos from the harbor and she even arranged for me to go look at the car (coincedentally I was in Japan at the time it was waiting to go on the ship). In the end it was a little too far away from where I was but it still showed the amount of effort she's willing to put in her customer, much appreciated!! During shipment I received all the necessary documents through DHL (export certificate, invoice etc) and the car arrived within 2 months in the Amsterdam harbor. Everything they promised they delivered and the whole contact with them went amazingly smooth and truly personal. I would like to thank the Carvector team and especially Kosta and Christine for all their help. Hopefully we meet again!
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