I purchased a Lexus NX 350h through CarVector to Cyprus— it was my first experience buying a vehicle from a Japanese auction, and everything went exceptionally well.

At first, I contacted several companies to explore the market. I reached out to both Mark and Victor at CarVector, and Mark was the first to respond. From that moment, we began working together closely. He calmly and clearly explained the entire process — how the auctions work, what potential costs to expect, how shipping and customs clearance are handled, and which details are important to pay attention to. This was especially valuable since it was my first time, and I wanted to understand each step with confidence.

Before placing a deposit or starting to bid, I wanted to verify everything. I requested CarVector’s trade license, and they provided it without hesitation. I also asked to speak with actual clients, and they connected me with several people who had previously imported vehicles to Cyprus. I spoke to a few of them directly and even met in person — this gave me complete confidence in the company.

After that, I placed a deposit and began participating in the auctions. Mark was always in touch, helping me monitor listings, explaining differences in trim levels and VIN numbers, and guiding me through the nuances of the bidding process. I was looking for a specific model in a certain color and configuration, so it took some time, but the support was steady and respectful — never pushy.

Eventually, we won the desired vehicle in late April, and the ship departed from Japan in May. I paid exactly the amount we had discussed beforehand — even slightly under the budget I initially set, which was a pleasant surprise. After that, Kristina took over the logistics and documentation process.

About a month after the auction win, factoring in Japanese holidays and weekends, Kristina prepared and sent me all the documents via DHL. I received them well in advance, long before the vehicle arrived, which gave me time to organize everything locally. I also received access to a tracking system, where I could follow the ship’s location via a mobile app — that made the wait much easier.

The car arrived in Cyprus in July — on my birthday, coincidentally, which made the whole experience even more memorable. The vehicle came in excellent condition, without scratches or damage. The jack was missing, as I had been informed in advance — a common situation with Japanese exports.

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CarVector left an overwhelmingly positive impression — this is a team that works honestly, patiently, and respectfully with every client.

If you’re thinking about importing a car from Japan and want to feel confident at every stage, CarVector is a great choice. They’ll explain everything clearly, help you make informed decisions, and support you from the very beginning to the moment you receive your car. Special thanks to Mark for his professionalism and steady guidance, and to Kristina for her careful handling of logistics and documentation. I’m genuinely happy I chose this company.